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Leadership

Pournader & Company Leadership: Sofia

Sofia Araya-Cardozo

Senior Practice Leader

Sofia is a Senior Practice Leader for Pournader & Company. She has over 20 years of experience in corporate development, merger and acquisition integration, and digital transformation.

Sofia’s career started with Groupe Galeries Lafayette where she served as a Manager in Corporate Development and was part of the team that created the business infrastructure for the group’s global expansion and acquisition integration methodology used to expand the parent company from its operations in France to a collection of 7 brands operating across Europe, Middle East, Africa, and Asia Pacific.  From there, Sofia joined Iberdrola – one of the largest energy companies in the world – where she led acquisition and integration efforts of the company which included Scottish Power, Avangrid (U.S.), Elektro Holding (Brazil), and others. After Iberdrola, Sofia joined the Triple Five Group and led the global conglomerate’s digital transformation efforts.

In her advisory career at P&C, Sofia works with clients across all industries to create and implement digital transformation, performance improvement, acquisition due diligence, and integration planning.

Examples of her work include:

  • Developing and implementing an industry-leading omnichannel strategy for a venerable U.S. luxury retailer, which necessitated transforming the company’s IT systems and organization, and resulted in 4.5% in increased sales and $170 million in annual cost savings in 14 months.
  • Developing and implementing a portfolio rationalization program for a $50 billion global conglomerate that led to divestiture of several low-potential, non-performing businesses, made two strategic acquisitions valued over $7 billion, created a state-of-the-art shared services organization that reduced $375 million in annual costs across all businesses, and increased return on operating income from 12 to 27 percent over a 2-year period across all businesses.
  • Leading the due diligence and integration planning efforts for several private equity clients on transactions valued over $2 billion.
Past Experience

Triple Five Group
Managing Director, Digital Transformation

Iberdrola
Director, Business Integration

Groupe Galeries Lafayette
Manager, Corporate Development

Education

INSEAD
Strategy in the Age of Digital Disruption

ESADE School of Business
Multinational MBA

University of Barcelona
BA, Fine Art

Pournader & Company Leadership: Roberto

Roberto Camici

Senior Director

Roberto is the Senior Director of Process and Performance Improvement at Pournader & Company. He has over 20 years of private sector experience and domain expertise in business process design and optimization, technology R&D, business transformation, and operations management.  His industry expertise includes travel and transportation, retail, consumer products, manufacturing, and financial services.

Roberto’s career began in the airline industry as a Process Optimization Engineer with Air France-KLM where he served on a variety of process transformation efforts impacting flight operations, passenger services, fleet management, and ground operations.  From there, he joined Groupe Galeries Lafayette in a variety of roles across the parent company’s brands to optimize merchandising, logistics, customer care, and technology operations which enabled and supported its global expansion. After Groupe Galeries Lafayette, Roberto joined Triple Five Group and led the creation of a shared services organization to deliver Finance, Treasury, HR, Technology, Logistics, and Corporate Real Estate to all business units of the $50 billion conglomerate along with the implementation of a unified suite of enterprise software applications.

In his advisory career at P&C, Roberto works with clients across all industries to create and implement optimized, award-winning digital business processes in support of transformation, performance improvement, and organizational agility initiatives across all functions.

Examples of his work include:

  • Developing and implementing an industry-leading customer service operation for a global airline that transformed the company’s existing technologies, business processes, and human capital model resulting in a 45% improvement in customer satisfaction scores and reduced costs by $85 million in one year.
  • Developing and implementing a performance improvement program for a European apparel retailer that transformed key aspects of the company’s procurement, merchandising, marketing, real estate, and store options. Delivered €105M in annual cost savings and increased shareholder value by over €2.8 billion since the start of the engagement.
  • Evaluating the enterprise technology requirements and current capabilities of a top five global commercial real estate developer and creating a comprehensive technology and talent roadmap that addressed all enterprise software, desktop, and mobile requirements as well as the talent and process transformations to ensure success.
  • Developing and implementing a fleet rationalization program for a global airline that resulted in $148 million in annual cost savings within 14 months.
Past Experience

Triple Five Group
Director of Performance Improvement

Groupe Galeries Lafayette
Director of Process Improvement

Air France-KLM
Process Optimization Engineer

Education

INSEAD
Strategy in the Age of Digital Disruption

University of Bologna
MS, Process Engineering

University of Padua
BS, Engineering and Management

Pournader & Company Leadership: Julia

Julia Chen

Chief Data Scientist

Julia is the Chief Data Scientist for Pournader & Company. She has over 20 years of experience in the private sector and is a subject matter expert in cognitive computing, big data analytics, data mining, warehousing, and integration.  Julia has particular domain expertise in IT transformation, digital reinvention, agile methodologies, and creating revealing insights from data to improve corporate performance.  Her industry expertise includes retail, healthcare (payers and institutional providers), transportation, and financial services.

Julia began her career with Experian where she held the position of Manager of Data Modeling for the Financial Services sector products of the company – leveraging complex data sets provided by customers and combining them with Experian’s vast consumer data repositories to deliver unique insights and opportunities back to Experian’s clients which enabled them to better serve their customers, maximize revenues, and manage complex and highly-interwoven risk scenarios.  From there, Julia joined IBM and served customers across the globe to create the unique cognitive computing solutions from IBM Watson.  Following her tenure at IBM, she joined Groupe Galeries Lafayette where she served in a variety of data management, analytics, and consumer insights leadership functions at the Group’s consumer financial services subsidiary, Cofinoga, then one of the largest consumer lenders in Europe (now part of BNP Paribas).

In her advisory career at P&C, Julia works with clients across all industries to leverage their data to reveal unique opportunities to improve, transform, or unlock the full potential of their businesses.

Examples of her work include:

  • Developing and implementing a performance improvement program for a European apparel retailer that transformed key aspects of the company’s procurement, merchandising, marketing, real estate, and store options. Delivered €105M in annual cost savings and increased shareholder value by over €2.8 billion since the start of the engagement.
  • Developing and implementing a robust analytics platform which enabled a large U.S. health insurer to improve medical outcomes for their subscribers, reduce annual costs by $115 million and identified an additional $300 million of annual cost reduction opportunities from fraud and prevention of catastrophic healthcare claims.
  • Developing an inventory and store rationalization program for a major U.S. automotive parts and services retailer which delivered $85 million in performance improvements within 9 months and identified strategic M&A options to optimize market share and dramatically improve return on equity.
  • Developing and implementing a fleet rationalization program for a global airline that resulted in $148 million in annual cost savings within 14 months.
  • Developing and implementing an omnichannel strategy, optimized global logistics solution, and mobile application for a legendary European fashion house which delivered a 7x increase in mobile revenues and 10x increase in mobile engagement in one year.
Past Experience

Groupe Galeries Lafayette
Director of Data Management, Cofinoga

IBM
Data Scientist

Experian
Manager of Data Modeling

Education

University of California, Berkley
Master of Information Management and Systems (MIMS)

Boston College
BS, Computer Science

Pournader & Company Leadership: Adam

Adam Foley

Principal Consultant

Adam is a Principal Consultant at Pournader & Company. He has over 15 years experience in the private sector with expertise in product development, sales, digital marketing, data driven marketing strategies, channel mix optimization, big data analytics, and agile methodologies.  His industry experience includes financial services, retail, and travel and transportation.

Adam began his career with the Triple Five Group as a management intern with the Group’s Global Marketing & Digital Services operation.  From there, he joined JP Morgan Chase and served in a variety of positions with progressively increasing accountability in the product development, branding, digital marketing, and marketing campaign development and execution operations of the company’s retail banking and credit card services operations.  After JP Morgan Chase, Adam joined American Express as a Director of Digital Services where he was accountable for several premium card and business lending products.

In his advisory career at P&C, Adam works with clients across all industries to create and implement optimized, award-winning digital reinvention, performance improvement, and organizational agility initiatives across all functions.

Examples of his work include:

  • Developing and implementing a performance improvement program for a European apparel retailer that transformed key aspects of the company’s procurement, merchandising, marketing, real estate, and store options. Delivered €105M in annual cost savings and increased shareholder value by over €2.8 billion since the start of the engagement.
  • Developing and implementing an industry-leading omnichannel strategy for a venerable U.S. luxury retailer, which necessitated transforming the company’s IT systems and organization, and resulted in 4.5% in increased sales and $170 million in annual cost savings within 14 months.
  • Developing and implementing an omnichannel strategy, optimized global logistics solution, and mobile application for a legendary European fashion house which delivered a 7x increase in mobile revenues and 10x increase in mobile engagement in one year.
  • Developing and implementing an industry-leading customer service operation for a global airline that transformed the company’s existing technologies, business processes, and human capital model resulting in a 45% improvement in customer satisfaction scores and reduced costs by $85 million in one year.
Past Experience

American Express
Director of Digital Services

JP Morgan Chase
Senior Manager, Product Development

Triple Five Group
Management Intern

Education

MIT Sloan School of Management
Digital Business Strategy – Harnessing Our Digital Future

MIT Sloan School of Management
Artificial Intelligence – Implications for Business Strategy

University of Southern California
MS, Marketing

University of Chicago
BA, Political Science

Pournader & Company Leadership: David

David Holcomb

Practice Leader

David is a Practice Leader at Pournader & Company. He has over 20 years of experience in the private sector with domain expertise in strategy, planning and analysis, big data analytics, business transformation, and mergers and acquisitions.  His industry expertise includes financial services, renewable energy, travel and transportation, consumer products, manufacturing, and high tech.

David began his career with the Triple Five Group where he held a variety of roles with increasing leadership responsibility in the global conglomerate’s Financial Planning and Analysis, Risk Management, Portfolio Development, and Strategy organizations – ultimately becoming the Director of Corporate Planning and Analysis.  After Triple Five Group, he joined GE Capital as the Managing Director of Business Intelligence where he was responsible for developing and implementing the company’s big data analytics operation.

In his advisory career at P&C, David works with clients across all industries and leverages their data to reveal unique opportunities to improve, transform, or unlock the full potential of their businesses.

Examples of his work include:

  • Developing and implementing a customer retention and penetration strategy for a leading U.S. property and casualty insurer, using a unique and multi-dimensional analytical model, that enabled the insurer to proactively identify and manage all household events for its customers. The solution delivered a 50%+ increase in customer retention rates in key segments and increased share of wallet from those households by over 15% in one year.
  • Developing and implementing a fleet rationalization program for a global airline that resulted in $148 million in annual cost savings within 14 months.
  • Developing and implementing a pricing optimization strategy, with new company-wide supporting capabilities, which enabled a global, multi-billion dollar enterprise software market leader to reduce the mystery and complexity associated with its deal pricing—increasing profit margins by 3%+ and adding tens of millions of dollars in profits.
Past Experience

GE Capital
Managing Director, Business Intelligence

Triple Five Group
Director, Corporate Planning and Analysis

Education

University of Toronto
MS, Management Analytics

University of Toronto
MS, Finance

McGill University
BS, Electrical Engineering

Pournader & Company Leadership: Christine

Christine Kennedy

Practice Leader

Christine is the Practice Leader of Organizational Agility Services at Pournader & Company. She has over 15 years of experience in the private sector with expertise in organizational development, talent acquisition and management best practices, lean organization design, and selection and implementation of HRMS/HCM enterprise technologies.  She has industry domain experience in multiple industries including financial services, healthcare, retail, private equity, and commercial real estate.

Christine began her career at Oracle Corporation where she held multiple positions of increasing responsibility in the company’s global consulting organization working with clients across many industries to improve their HCM business processes and adopt best practices enabled by Oracle’s HRMS enterprise software applications.  From there, she joined Bain & Company as a Principal within the Organization Practice delivering organizational development, talent management, and lean organizational design solutions to Global 500 clients.

After Bain, Christine joined Triple Five Group as a part of the global conglomerate’s organizational agility and digital transformation initiatives where she was accountable for developing and deploying lean organizational models in partnership with business unit leaders across the globe.

In her advisory career at P&C, Christine works with clients across all industries to provide solutions to complex organizational, cultural, talent, and technology challenges.

Examples of her work include:

  • Developing and implementing a technology systems portfolio rationalization for one of the largest global investment banks, impacting over 5,000 employees across the globe, and delivering over $350 million in performance improvements within 18 months.
  • Developing and implementing an industry-leading customer service operation for a global airline that transformed the company’s existing technologies, business processes, and human capital model resulting in a 45% improvement in customer satisfaction scores and reduced costs by $85 million in one year.
  • Developing and implementing a performance improvement program for a European apparel retailer that transformed key aspects of the company’s procurement, merchandising, workforce management model, marketing, real estate, and store options. Delivered €105M in annual cost savings and increased shareholder value by over €2.8 billion since the start of the engagement.
Past Experience

Triple Five Group
Director, Organizational Development

Bain & Company
Principal

Oracle
Engagement Leader

Education

INSEAD
Certificate, AVIRA: Awareness, Vision, Imagination, Role, Action

Stanford University
MBA, Human Resources

University of California, Berkeley
BA, Operations Research & Management Science

Pournader & Company Leadership: Julienne

Julienne Meyer

Practice Leader

Julienne is the Practice Leader of Organizational Agility services at Pournader & Company. She has 20 years of experience in the private sector with expertise in business operating model design and optimization, workforce development, change management, design thinking, and strategy.  Her industry experience includes retail, financial services, travel and transportation, and manufacturing.

Julienne began her career at Groupe Galeries Lafayette where she held a variety of positions with increasing responsibility in Buying and Merchandising across the Group’s multiple brands.  From there, she joined Royal Bank of Scotland in multiple corporate development leadership roles with progressively increasing responsibility for developing, executing, and integrating acquisitions.

In her advisory career at P&C, Julienne works with clients across all industries to design and deliver innovative solutions which unleash innovation and maximize performance.

Examples of work include:

  • Delivering a portfolio rationalization program for a $50 billion global conglomerate which included the divestiture of several non-performing businesses, integration of two strategic acquisitions valued over $7 billion, and implementation of a state-of-the-art shared services organization which reduced $375 million in annual costs across all businesses, and increased return on operating income from 12 to 27 percent over a 2-year period across all businesses.
  • Developing and implementing an industry-leading customer service operation for a global airline that transformed the company’s existing technologies, business processes, and human capital model resulting in a 45% improvement in customer satisfaction scores and reduced costs by $85 million in one year.
  • Developing and managing the divestiture program of one of the largest consumer financial services firms in Europe, with over 6,000 employees and €2.8 billion in annual revenues, from its parent company and into a global retail bank within 18 months.
Past Experience

Royal Bank of Scotland
Senior Director, Corporate Development

Groupe Galeries Lafayette
Director, Group Merchandising

Education

INSEAD
Leading Digital Transformation and Innovation

INSEAD
MBA

Sorbonne
BA, International Business

Pournader & Company Leadership: Nick

Nick Pournader

Founder and CEO

Nick is the founder and CEO of Pournader & Company. He has over 20 years of experience in the private sector and is an expert on the role of culture, values, and leadership and their impact on organizational performance. In addition, Nick has deep experience in global high-tech, financial services, retail, and professional services industries with a focus on organization and leadership, organizational agility, digital and technology transformation, strategy development, M&A, and business performance improvement.

Nick’s career started with enterprise software and technology services companies FIS Global (Fidelity Information Services) and Oracle where he envisioned, launched, and built the SaaS businesses of both companies while setting the record of becoming the youngest vice president and senior vice president in both Global 500 companies at ages 25 and 28, respectively.

In his advisory work, Nick has helped CEOs and other top executives assess organizational health and led initiatives to improve results. He also brings strong experience in strategic human resources, helping organizations understand how to create world-class talent systems and winning workforce dynamics.

Examples of his work include:

    • Developing and implementing a technology systems portfolio rationalization for one of the largest global investment banks, delivering over $350 million in performance improvements in 18 months
    • Developing an inventory and store rationalization program for a major US automotive parts and services retailer which delivered $85 million in performance improvements in 9 months and identified strategic M&A options to optimize market share and dramatically improve return on equity
    • Leading a transformational change initiative for a globally respected news organization, delivering $86 million in cost savings and $25 million reduction in balance sheet liabilities
    • Developing and implementing a robust analytics platform which enabled a large US health insurer to improve medical outcomes for their subscribers, reduce annual costs by $115 million and identified an additional $300 million of annual cost reduction opportunities from fraud and prevention of catastrophic healthcare claims
Past Experience

Cobalt Talon Analytics (now BlueCross BlueShield)
Co-Founder, COO and Chief Financial Officer

Grant & Eisenhofer
CEO

Oracle
Senior Vice President of Operations

FIS Global
Senior Vice President of Global Strategy

FIS Global
Vice President and GM, SaaS

Education

Sloan School of Management, MIT
Executive Certificate, Strategy & Innovation

Sloan School of Management, MIT
Leading Enterprise Transformation

Wharton School, University of Pennsylvania
PhD, Management

Southern Methodist University
MS, Accounting

Oklahoma City University
MBA, Finance & International Business

Oklahoma City University
BA, English Literature

Pournader & Company Leadership: Ian

Ian Ross

Senior Principal Consultant

Ian is a Senior Principal Consultant at Pournader & Company. He has over 20 years of experience in the private sector with multi-industry expertise in operations, technology, digital reinvention, M&A integration, and corporate performance improvement.

Ian began his career at SunGard Financial Systems, the largest enterprise software and outsourcing services provider to the global financial services industry (now a part of FIS — Fidelity Information Services), where he held the position of Senior Director and led the delivery of complex trading, treasury management, and risk management enterprise software solutions to some of the world’s largest investment banks and sovereign wealth funds.  From there, Ian joined Oracle Corporation as a Vice President responsible for delivery of enterprise software, database, and other software technologies to global banks, credit card issuers, central banks, and insurance companies.  During his tenure, he led the digital reinvention initiatives required to maximize clients’ returns.  After Oracle, Ian joined Triple Five Group where he led the integration efforts associated with two major, multi-industry acquisitions.

In his advisory career at P&C, Ian works with clients across all industries to create and implement award-winning M&A integration, digital reinvention, IT transformation, performance improvement, and organizational agility initiatives.

Examples of his work include:

  • Developing and implementing a portfolio rationalization program for a $50 billion global conglomerate that led to divestiture of several low-potential, non-performing businesses, made two strategic acquisitions valued over $7 billion, created a state-of-the-art shared services organization that reduced $375 million in annual costs across all businesses, and increased return on operating income from 12 to 27 percent over a 2-year period across all businesses.
  • Developing and implementing an industry-leading omnichannel strategy for a venerable U.S. luxury retailer, which necessitated transforming the company’s IT systems and organization, and resulted in 4.5% in increased sales and $170 million in annual cost savings within 14 months.
  • Developing and implementing a technology systems portfolio rationalization for one of the largest global investment banks, delivering over $350 million in performance improvements within 18 months.
  • Developing and managing the divestiture program of one of the largest consumer financial services firms in Europe, with over 6,000 employees and €2.8 billion in annual revenues, from its parent company and into a global retail bank within 18 months.
  • Leading the due diligence and integration planning efforts for several private equity clients on transactions valued over $2 billion.
Past Experience

Triple Five Group
Director of Program Management, Corporate Development

Oracle
Vice President

Fidelity Information Services
Senior Director

Education

INSEAD
Leading Digital Transformation and Innovation

Villanova University
MBA, International Business

University of Pennsylvania
BA, English Literature

Pournader & Company Leadership: Nadim

Nadim Saaleh

Director

Nadim is the Director of Implementation Services for Pournader & Company. He has over 20 years of private sector experience and significant domain expertise in logistics, supply chain optimization, program management, and technology transformation in complex initiatives across multiple industries including retail, manufacturing, logistics, and information technology.

Nadim’s career began with luxury retailer Holt Renfrew where he ultimately became the senior executive accountable for logistics.  His career in the retail industry culminated at global luxury retail parent company, Groupe Galeries Lafayette, where he served in senior leadership roles in logistics, operations, technology, and acquisition integration across the group’s brands in Europe, Middle East, Africa, and East Asia.

In his advisory career at P&C, Nadim works with clients across all industries to implement and scale the solutions recommended by P&C.  This includes coordinating implementation resources and efforts across P&C, client, and third-party partners to ensure overall success and realization of expected outcomes.

Examples of his work include:

  • Developing and implementing a performance improvement program for a European apparel retailer that transformed key aspects of the company’s procurement, merchandising, marketing, real estate, and store options. Delivered €105M in annual cost savings and increased shareholder value by over €2.8 billion since the start of the engagement.
  • Developing and implementing a portfolio rationalization program for a $50 billion global conglomerate that led to the divestiture of several low-potential, non-performing businesses, made two strategic acquisitions valued over $7 billion, created a state-of-the-art shared services organization that reduced $375 million in annual costs across all businesses, and increased return on operating income from 12 to 27 percent over a 2-year period across all businesses.
  • Developing and implementing an industry-leading customer service operation for a global airline that transformed the company’s existing technologies, business processes, and human capital model resulting in a 45% improvement in customer satisfaction scores and reduced costs by $85 million in one year.
Past Experience

Groupe Galeries Lafayette
Managing Director, Supply Chain Optimization

Galeries Lafayette
Director, Global Logistics

Holt Renfrew
General Manager, Logistics

Education

INSEAD
Executive Master in Change

McGill University
MBA, Global Strategy & Leadership 

American University of Beirut
BS, Chemical Engineering

Pournader & Company Leadership: Rana

Rana Shirazi

Practice Leader

Rana is the Practice Leader of IT Transformation services at Pournader & Company. She has over 20 years of experience in the private sector with expertise in technology, operations, and strategy.  Her industry experience includes financial services, retail, healthcare, professional services, and logistics.

Rana began her career at multinational retailer, Debenhams, where she held several leadership positions culminating in the role of Director of Technology Operations for Middle East and Africa. She left Debenhams to join Galeries Lafayette stores as part of the global technology leadership team accountable for the expansion of the flagship luxury retail branded stores into the UAE, Indonesia, and China. In addition, Rana envisioned and delivered the company’s digital strategy initiative which transformed enterprise software applications, unified clienteling and POS operations, and delivered mobile shopping and credit card management functionality for customers and associates. From there, Rana joined Triple Five Group as the senior leader accountable for technology strategy across all business units of the multi-industry global conglomerate.

In her advisory career at P&C, Rana works with clients across all industries to create and implement transformative technology solutions which enable performance improvement and organizational agility initiatives across all functions.

Examples of her work include:

  • Developing and implementing an industry-leading customer service operation for a global airline that transformed the company’s existing technologies, business processes, and human capital model resulting in a 45% improvement in customer satisfaction scores and reduced costs by $85 million in one year.
  • Developing and implementing an industry-leading omnichannel strategy for a venerable U.S. luxury retailer, which necessitated transforming the company’s IT systems and organization, and resulted in 4.5% in increased sales and $170 million in annual cost savings within 14 months.
  • Developing and implementing a technology systems portfolio rationalization for one of the largest global investment banks, delivering over $350 million in performance improvements in 18 months.
  • Developing and implementing an omnichannel strategy, optimized global logistics solution, and mobile application for a legendary European fashion house which delivered a 7x increase in mobile revenues and 10x increase in mobile engagement in one year.
Past Experience

Triple Five Group
Group Director, Technology Strategy

Galeries Lafayette
Managing Director of Information Technology

Debenhams
Director of Technology Operations, Middle East

Education

INSEAD
Leading Digital Transformation and Innovation

University of Tehran
MS, Health Information Systems

Sharif University of Technology
BS, Computer Sciences